Any time the HomeValet platform notices something happening with your Smart Box, it sends you a notification and records a 'Smart Box event.'
You can find all of the events tied to your Smart Box in your Smart Box History in the HomeValet Mobile app.
Here is a list of the kinds of Smart Box events that you will see in your Smart Box's Event History:
Box on battery power - your Smart Box lost power and switched to the backup battery
Box power restored - your Smart Box regained power following an outage
Box was tampered with - someone attempted to open your Smart Box while it was locked
Interior release pressed - the Smart Box’s interior release was activated
Box lid closed - someone closed your Smart Box
Box lid opened - someone opened your Smart Box
Box locked - someone locked your Smart Box
Box unlocked - someone unlocked your Smart Box
New video captured - the Smart Box captured a new video
Box set to Package/Grocery/Vacation mode - the Smart Box’s temperature mode changed
Temperature outside range - the temperature in one of the Smart Box's compartments was outside of the safe range for the selected temperature mode for more than 1 hour