My delivery was not properly stowed in my Smart Box

Walmart InHome Orders:

We work closely with our partners to ensure that all deliveries are stored properly, keeping your items both secure and, in the case of groceries, safe for consumption.

If you experienced a delivery from Walmart where the courier did not stow the items correctly, please reach out to the Walmart InHome Customer Care Team at:

• Phone: 1-833-235-2111
• Email: inhome@customercare.walmart.com
• Live Chat via https://inhome.walmart.com/

Orders from other retailers:

We're constantly working to increase Smart Box awareness and improve the delivery experience for our customers. If you've experienced a delivery by a non-partner courier or retailer that didn't go as planned, we'd appreciate hearing your feedback.

Click here to reach out to HomeValet Customer Support.