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Activity overview

Latest activity by Alexa
  • Alexa created an article,

    v 1.2 - Release Date 4/27/22

    Android v 1.2 What's New? Fresh coat of paint: We’ve updated the fonts and typography to give the app it’s own personality. We hope you appreciate it! Pre-Account Onboarding: Added some new int...

  • Alexa created an article,

    How do I delete my account?

    You can request an account deletion from the HomeValet mobile app or from the Customer Portal. All account information will be deleted within 30 days of your request.   Deleting your app from the m...

  • Alexa created an article,

    Smart Box Zones

    Using the two physical dividers that come with your Smart Box, you can create up to three temperature zones to accommodate the type of items you have arriving in your deliveries. The three Smart B...

  • Alexa created an article,

    The HomeValet Customer Portal

    The Customer Portal is a website that allows you to view and change certain types of account information. From the Customer Portal, you can: Update your name, your account password, or delete you...

  • Alexa created an article,

    How do I turn the Smart Box's alarm off?

    Your Smart Box has an alarm that sounds when a situation requires your immediate attention. For instance, an alarm sounds when the interior release is depressed or if your locked Smart Box is opene...

  • Alexa created an article,

    v 1.0 - Release Date 02/24/22

    Introducing the HomeValet Customer Portal! 🎉 From the Customer Portal, you can: Update your name and your account password. See information about all Smart Boxes associated with your account. ...

  • Alexa created an article,

    v 1.1 - Release Date 2/24/22

    Android v 1.1 What's New? Dynamic Mode Configuration: Your Smart Box will now help you control temperature settings based on where dividers are placed. Silence Alarms: A new setting allows you ...

  • Alexa created an article,

    01/31/22 - System Maintenance starting at 16:00 EST

    01/31/22, 17:31 EST - Maintenance has been successfully completed. 01/31/22, 16:00 EST - We are making changes to improve the reliability of our services. During this time, you won't be able to use...

  • Alexa created an article,

    I accidentally created two accounts; can I combine them?

    When you create a HomeValet account, you can either sign up with an email address and a password     Or you can tap one of the available social platforms (Google, FB, Apple) to create an account u...

  • Alexa created an article,

    Lid Close Notification (Energy Saving Mode)

    Notification text: Your Smart Box is closed and in default Energy Saving mode. Cause: Your Smart Box will automatically transition to Energy Saving mode after you have marked all of your outstandin...