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  1. HomeValet
  2. Troubleshooting & FAQs
  3. Mobile App

Mobile App

  • How do I delete my account?
  • I accidentally created two accounts; can I combine them?
  • I can't add my Smart Box to my HomeValet account
  • How do I find my login information?
  • How do I reset my password?
  • I'm not receiving any push notifications
  • Where can I view all of my deliveries?
  • Where can I see all of my Smart Box videos?
  • I'm having trouble sharing my Smart Box
  • Who can see my Smart Box videos?
  • I'm having trouble joining an existing Smart Box
  • My video notifications aren't working
  • Where can I view My Profile & App Settings?
  • Where can I view my Smart Box's event history?
  • Why is the HomeValet app asking for Bluetooth and/or Location permissions?
  • I can't log into the HomeValet app on my M1 Mac
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