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  1. HomeValet
  2. Troubleshooting & FAQs
  3. Smart Box

Smart Box

  • How do I turn the Smart Box's alarm off?
  • My Smart Box isn't connected to the HomeValet platform
  • How do I reset my Smart Box?
  • My SmartBox won't lock / unlock
  • Will my Smart Box lock after my delivery arrives?
  • What is a Smart Box event?
  • My Smart Box isn't powering on
  • What does the light on the Smart Box handle mean?
  • Will my Smart Box automatically unlock for my delivery?
  • Can I use a HomeValet Smart Box without a GFCI outlet?
  • My Smart Box's lid won't close
  • Items in the Fridge or Freezer zones aren't cold
  • My Smart Box is making unusual noises or vibrations
  • My Smart Box's compressor turns on and off frequently
  • My Smart Box is beeping, what does it mean?
  • Moisture is building up in the interior of the Smart Box
  • My Smart Box smells or has an unusual odor
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