If you're not receiving push notifications, here are a few things you can try:
Check your phone's notification settings
- Verify that you have notifications turned on in your phone's settings
- Verify that the HomeValet app has notification permissions
- Check your 'Do Not Disturb' and 'Focus' settings if you're using an iPhone.
- 'Do Not Disturb' should be turned off
- If 'Focus' is activated, ensure that your settings allow notifications from HomeValet
Check your HomeValet mobile app notification settings
- Open the HomeValet app
- Navigate to the 'My Profile' page
- Scroll down to the 'Settings' section
- Tap 'Push Notifications'
- Verify your settings
Note: You can find information on the settings requirements for different notifications in the Understanding Push Notifications article.
If you continue to have trouble receiving notifications, contact Customer Support.
Article is closed for comments.