A couple of scenarios will trigger your Smart Box to emit a loud beeping sound. The scenarios include:
The interior release has been activated
There is an interior release inside of the Smart Box. It can become activated by either a person or package inside the box pressing against the release. If triggered, an alarm will sound for five (5) minutes or until the release is no longer depressed.
Someone has tried to open or tamper with the box
If someone opens the Smart Box when the HomeValet platform believes it to be locked, a tamper alarm will sound until the lid is closed.
In addition to the Smart Box alarm, the above scenarios will send you a push notification via the HomeValet mobile app.
As these alarms and notifications can indicate a safety risk, either for your person or your deliveries, it is important to investigate them ASAP.
If you know what is causing the alarm and you would like to silence it, click here to learn how to disable audible alarms on your Smart Box.