Will my Smart Box automatically unlock for my delivery?

Your Smart Box will automatically unlock at least 15 minutes before the scheduled delivery time of any partner or customer entered delivery.

If there isn't a specific delivery time associated with the order, your Smart Box will unlock before 6 am to ensure that it is ready to receive the order.

If the delivery is unscheduled, then you will need to manually unlock the Smart Box to receive a delivery.

Note: If your Smart Box is opened for any reason after the HomeValet platform has unlocked it and you have auto-lock turned on, your Smart Box will automatically lock when the lid closes. We will assume that the delivery has arrived and that the box should stay locked.